Items that are eligible for refund or exchange must be returned with 14 calendar days of receipt of your order. Final sale, custom items, print on demand products, and other items marked as non-returnable are not eligible for refund or exchange.
For more information visit Returns: www.reneemarie.com/returns
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Returns Products that are eligible for return must be returned within 14 calendar days of receipt of your order. If 14 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Final sale items, custom products, print on demand products, gift cards, or perishable goods such as food, flowers, newspapers or magazines cannot be returned.
To complete your return, please visit www.reneemarie.com/returns.
There are certain situations where only partial refunds are granted (if applicable) - Items with obvious signs of use - Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable) If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Sale items (if applicable) Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Gifts If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be e-mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and she will receive information regarding your return.
Shipping Please visit www.reneemarie.com/returns to initiate a return and receive return instructions.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
We are not responsible for any lost return packages. When returning items, it is recommended that you use a shipping service that includes tracking.
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