We apologize if you have not received your item as indicated.
If your tracking information shows that your package was delivered but you can't find it:
Carrier may have placed it in a safer location, please check:
In rare cases, package may show as 'delivered' but could take additional 24 hours.
If it has been over 24 hours from the 'delivered' status, to save time a service request may be sent by email to your local Post Office™ facility for follow-up.
For more information visit https://faq.usps.com/s/article/Where-is-my-package